#066: Managing Stakeholders To Have Better Conversations About the Numbers

with Marco Singh

Our Guest Mentor:

Marco Singh is a Commercial Finance and Business Partnering leader who has experience working with global companies across the Payments, FinTech, Financial Services and Manufacturing industry. Marco originally trained in engineering before finding his way to finance and commercial finance further along in his career.

Marco also is a treasurer at the Vitiligo Society and Mentor at Warwick Business School.

Marco is currently based out of Maidenhead, England and is a Chartered Global Management Accountant (CGMA) & holds an MBA from Warwick Business School.

Key Quotes From the Episode:

“[On the biggest challenge moving over from engineering to finance] The biggest challenge was the urge to be very commercial and almost getting ahead of the numbers whereas the first and foremost thing you had to do was to get the month end right, get the numbers right, believe the numbers, nail those down and then move from there.” [03:37]

 “[On why story telling is important] We’re hardwired to listen and absorb stories so …. I recommend put as much time as you did in getting those numbers to putting together a story, make it interesting, make sure you’ve got some short straplines that you can hang onto that story and then focus on the delivery of that story .” [06:36]

“[On the important of managing stakeholders before a meeting/presentation] for some people I hadn’t taken them through the results beforehand and they reacted against it, so next quarter when I did I made sure that I pretty much man marked those people.” [09:27]

“[On part of the job of Commercial Finance] Having conversations about the numbers.” [12:29]

“[On a potential danger with technology] There’s almost a danger that you love you technology and you should be careful about that because it won’t love you back.” [13:51]

“[On the secret of great presenting] Practice, Practice, Practice!” [18:41]

 (Other resources and how to connect with Marco below).

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Key Points From the Episode:

  • Why storytelling is important and breaks out his recommendations on how to do it effectively.
  • One of his top rules on managing stakeholders and line managers.
  • Improving our Digital IQ.

Time Stamped Show Notes:

[02:00] – Marco’s journey and how he transitioned from engineering to commercial finance

[03:29] – The biggest challenge in moving over to Finance from Engineering & Product Development.

[05:04] – What’s exciting Marco about his work and accounting & finance at the moment.

[06:32] – Why storytelling is important and his recommendations on how to do it effectively.

[08:19] – Shares an important lesson on managing stakeholders expectations before meetings.

[11:18] – One of his top rules on managing stakeholders and line managers.

[13:14] – Why Marco views technologies and systems a bit like yesterday’s factories and the potential dangers with technology.

[14:50] – Marco takes us through his voluntary work with Vitiligo and where financial professionals can make an impact.

[18:22] – The best bit of advice he’s received .

[21:03] – The book he would recommend our audience read.

[23:02] – Marco’s parting message to our audience about improving our Digital IQ.

Resources Mentioned:

  • The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail (Management of Innovation and Change) (2016), by Clayton Christensen
  • Robert McKee – The importance of story telling in Business – Seminar 29th November 2013 (YouTube)
  • The Vitiligo Society (website)
  • Business partnering with an everlasting impact (article)
  • PWC Digital IQ (research)

Connect with today’s guest:

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